Privacy & Cookies Policy

Misneach Counselling & Psychotherapy Services is committed to protecting and respecting your privacy.

We have updated our privacy & cookies policy, to reflect the newest changes in data protection law (GDPR 2018), and our commitment to being as transparent as possible.

 

Misneach Counselling & Psychotherapy Services will endeavour to update this policy from time to time, so please check this page to ensure you are happy with any changes. By using Misneach Counselling & Psychotherapy services you’re agreeing to be bound by this policy.

 

This policy explains why,when and how Misneach Counselling & Psychotherapy Services uses and stores your data, and in addition, the conditions under which your data may be disclosed to another third party and what choices you have. The policy relates to all of Misneach Counselling & Psychotherapy Services business activities and not just this website.

If you have any queries please email me at Anita.Lynch@misneach.org

 

Date Updated: 10th Oct 2020

Author & Data Controller: Anita Lynch

How and when does Misneach Counselling & Psychotherapy Services collect information from you?

By email, text, voicemail, analytics, server logs: obtain information about you when you contact me to enquire about my services. However, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet. 

Misneach Counselling & Psychotherapy Services also collects information about you when you leave a comment on all Instagram and Facebook posts. Details of your personal data is also taken at initial intake assessment.

What information do we collect and how is it used?

At the first session a client intake form will be completed giving relevant background information about the client; any medical conditions; any substance dependencies; any previous experience of counselling; G.P. details, client contact details and other data required to provide a quality counselling service.

Brief therapy notes are documented after each session. In these notes, no personal information identifying your details are recorded. Your personal details taken on intake are kept separately from any session notes, on a secure software system. All records relating to a client are erased/shredded after a period of 5 years from the date of the last meeting, unless there is a disclosure of childhood sexual abuse or sexual assault, in which case these notes will be kept indefinitely, to assist a client in any formal proceedings should they chose to do so in the future.

Security

Misneach Counselling & Psychotherapy Services retains your information securely and will only ask for and keep information that is necessary. Misneach Counselling & Psychotherapy Services is responsible for keeping your information as accurate and up to-date as possible. Misneach Counselling & Psychotherapy Services will explain the need for any information asked for, if you are not sure why it is needed.

 

 

Access and storage is security & password protected in line with best practice. Training and accountability has been received by Misneach Counselling & Psychotherapy Services on data protection.

Should a breach occur, Misneach Counselling & Psychotherapy Services, will where appropriate, promptly notify you of any unauthorised access to your personal information.

Controlling your information

You have the right to request a copy of any data held by us on you. Clients can make a formal written access request to the practice and these will be provided to you within thirty days, for a minimum fee.

You have the right to request the rectification of any inaccurate data held by us rectified free of charge.   

Users have the ability to leave comments on the Misneach Counselling & Psychotherapy Services Facebook, Instagram, Twitter & LinkedIn posts. These comments will not normally be deleted, unless there is a compelling reason to do so.

Working with Children Under 18 information

 

Misneach Counselling & Psychotherapy Services does not offer any services to children under the age of thirteen.

Disclosures Required or Permitted Under Law

Misneach Counselling & Psychotherapy Services has a legal obligation to report disclosures of child sexual abuse in the present or past, and potential risk of child abuse – sexual abuse, physical abuse or child neglect.

 

Where possible Misneach Counselling & Psychotherapy Services will try to support the client in reporting such matters to the relevant authorities. Misneach Services will consult our supervisor, an experienced colleague, or a local duty social worker, in advance of any such report. However, in emergencies, Misneach Services shall make its own judgment as to what action is required.

The law provides that in certain instances personal information (including health information) can be disclosed, for example, in the case where there is a risk to you the client, or others. Where feasible Misneach Counselling & Psychotherapy Services shall endeavor to obtain the client’s consent, where the client is able to give that consent. Misneach Counselling & Psychotherapy Services engage in a process of consultation (with supervisor, local duty social worker, experienced colleague) in advance of any such disclosure.

At all times Misneach Counselling & Psychotherapy Services takes responsibility to a process of action that ensures the safety of those at risk. Within this process, we minimise any breach of confidentiality by conveying only that information which is necessary and only to relevant persons.

Misneach Counselling & Psychotherapy Services may need to pass some of this information to other health and social care professionals in order to provide you with the treatment and services you need. Only the relevant part of your record will be released. These other professionals are also legally bound to treat your information with the same duty of care and confidence that Misneach Counselling & Psychotherapy Services do. In such an event where Misneach Counselling & Psychotherapy Services is considering disclosure, you will normally be consulted first.

In the case of clients referred directly by a doctor or another agency, Misneach Counselling & Psychotherapy Services will, as a matter of professional courtesy, and unless otherwise requested by you, acknowledge such referrals by confirming that an initial appointment has been made.

As professional counsellors and members of Irish Association of Counsellors and Psychotherapists (IACP), MCPS adheres to the IACP’s Code of Ethics which can be viewed at http://www.iacp.ie/iacp-code-of-ethics. Supervision of Misneach Counselling & Psychothreapy Services work with the client is conducted in accordance with the IACP guidelines.

Use of Cookies

Like many websites, the Misneach Counselling & Psychotherapy Services website uses Cookies. Cookies are small pieces of information that are stored on your computer or mobile device when you visit a website. The Cookies MCPS use are considered 1st party cookies. By using and browsing the MCPS website you consent to cookies being used in accordance with this Policy. If you do not consent you must turn off cookies or refrain from using this site.

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